Privacy Policy

1. Information We Collect

To provide you with the best possible service, we collect the following personal information when you place an order or create an account:

• Contact Details: Your full name, email address, and phone number.
• Delivery Information: Your physical delivery address and instructions.
• Preferences: Your meal preferences, dietary restrictions, and subscription details.

2. How We Use Your Information

We use the information we collect strictly for operational and customer service purposes, including:

• Processing and fulfilling your food orders.
• Managing your meal subscriptions.
• Providing accurate and timely deliveries.
• Sending important account notifications and order updates.

3. Payment Processing & Security

Your payment security is our priority. All transactions are securely processed through trusted third-party payment gateways, such as Razorpay.

• A Plus Meals Cloud Kitchen does not store your complete credit/debit card details or any sensitive financial information on our own servers.
• All payment data is encrypted and handled in compliance with industry security standards by our payment partners.

4. Data Sharing and Third Parties

We do not sell, rent, or misuse your personal information under any circumstances.

We only share strictly necessary information (such as your name, phone number, and address) with our trusted delivery partners solely for the purpose of fulfilling and delivering your orders.

5. Your Privacy Rights

You maintain full control over your personal data. At any time, you have the right to:

• Access the personal information we hold about you.
• Update or correct any inaccurate details in your profile.
• Request deletion of your personal data from our systems.